Our Approach

We subscribe wholeheartedly to the principles of "action research" which means we work with our clients not on them. We see research as an integral component of the overall change and engagement process, a process of collaborative enquiry focused on learning.

our approachWe are as concerned about how our findings and recommendations are implemented as we are with the technical quality of the research.

We build implementation planning into our overall approach and engage every manager in the organisation into the process. We support management engagement with a sophisticated (but easy to use!) web portal which provides managers with the tools and methods they need locally to take advantage of the research data.

For an example of how we have worked with a major client over numerous cycles to achieve second place in the Best Place to Work Survey read our Britannia Group case study